European merchants will love Alipay
Alipay has announced it will enter the European market in summer 2016. What guarantees its success in Europe is its capabilities beyond payments. The ever increasing number of outbound Chinese...
View ArticleItaly: a unique market needs unique solutions
Italy’s cash-dependent payments market requires products and services tailored to consumer perceptions and attitudes. The Italian consumer payments market is unique in Western Europe: consumers rely...
View ArticleANZ deal shows Australia is key for Apple Pay
When trying to launch Apple Pay in Australia in late 2015, Apple couldn’t get banks to agree to the fee structure it wanted. Less than six months later it appears willing to compromise, with ANZ now...
View ArticleFrance Trails Rest of Europe for Payment Card Penetration but Opportunities...
France has the lowest card penetration in Western Europe, with less than one payment card per person in circulation, according to financial services research and insight firm Verdict Financial. The...
View ArticlePayPal: “best quarter ever” by simplifying buying experience
PayPal has realised stellar profits in 2016 on the back of continued innovation designed to deliver on convenience and security – the two main drivers of payment tool choice. PayPal recently announced...
View ArticlePayments-only wearables will not succeed
Wearable devices have potential as payment tools, but need selling points beyond payments to succeed. With contactless cards becoming mainstream in most developing markets and mobile payments finally...
View ArticleAlipay goes on offensive against Apple Pay
Three months on from Apple Pay debuting in the Chinese market, Alipay has teamed up with Huawei. While Apple focuses on the hardware aspect of mobile payments, Alipay is benefiting from strengthening...
View ArticleBanks must personalize online credit card application
As the UK transitions from bank branches to online as the main credit card acquisition channel, providers could leverage consumer data to improve their performance. As per our Credit Card Customer...
View ArticleOnline payment security should focus on convenience
Chip Shield has launched a personal chip card reader to target payment security vulnerabilities in US online commerce. While it achieves a good level of security, there is still room to improve the...
View ArticleAustralia coming clean on credit card fees
The Reserve Bank of Australia (RBA) has ruled that credit card fees are to be reduced, in a move that will secure the dominance of payment cards over cash in Australia. From September 2016, credit card...
View ArticleApple will find it difficult to challenge PayPal online
With Apple extending to the online transaction market, it faces fierce competition from the current dominant player, PayPal. Apple will need to provide a strong value proposition for consumers in order...
View ArticleBrexit: London will lose fintech crown
London was the world’s fintech capital, but it is unlikely to retain this position post-Brexit. One week on from Brexit, and the initial economic shock has passed (thanks in large part to the Bank of...
View ArticleBrexit to shrink UK credit card market
The UK’s vote to leave the EU will negatively impact the UK credit card market through increased interest rates, more difficult access to credit, and foreign exchange rates affected by the collapse of...
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Interchange fee lawsuits are pointless
Consumers will always bear the costs of payments infrastructure – the constant challenges to interchange fees are ignoring the problem. MasterCard is being sued under the Consumer Rights Act (2015) in...
View ArticleRobots should complement humans in customer service
Robots are being used across multiple sectors to provide customer service. While they bring numerous benefits in terms of costs, accuracy, and efficiency, they should enhance rather than replace human...
View ArticleManufacturers Should Look Beyond Functionality to Sell Wearable Payment...
With a quarter of global consumers currently in possession of a wearable device of any type, the notion of wearable payment devices is becoming gradually accepted by customers, according to financial...
View ArticleUS banks need to close mobile wallet gap
The US mobile payments market is dominated by non-bank players. Banks should undercut the likes of Apple on merchant fees and learn lessons from the success of services such as Danske Bank’s Mobile...
View ArticlePlastic payment cards here to stay
After all the hype, mobile payments have now taken a back seat with several providers canceling their mobile payment services. This is a strong indication that mobile payments won’t overtake payment...
View ArticleAnalyst Interview: Online Payments in the UK
Senior Consumer Payments Analyst Samuel Murrant has been working on our Online Payments in the UK report. Here we ask him about what he discovered in his research. What was the most interesting thing...
View ArticleMastercard’s VocaLink deal won’t boost competition
Mastercard’s decision to buy VocaLink is highly unlikely to have the galvanizing effect on competition within UK payments the Payment Systems Regulator hopes to see. The Payment Systems Regulator is of...
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